Frequently Asked Questions

Do my gift cards/store credit have an expiration date?
Good news your gift card has no expiration date, they never expire. You can use them whenever you want!

How Can I Order?
Please add the product you want to buy to your cart and complete checkout process.

Out of stock items
If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.

What is shipping cost? Will I pay for it?
Shipping cost depends on your location and product you bought.
It is calculated on checkout.

What is shipping time for my order?
It depends on the product you bought. However, you will see it on order confirmation document.

What is your return policy?
If you have any questions concerning our return policy, please fill in the contact us page. You can also find our Refund Policy page at the bottom of our website.

When will my order be processed?
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 5 business days (excluding Saturdays, Sundays, and Holidays) to process. For more information please read our shipping policy.